Yes! We ship to almost all the countries, except Africa and Middle East country, which are difficult to ship. You can check for the shipping fee at the checkout page

For apparels and other accessories

US: 5 – 7 business days

Canada: 7 – 10 business days

Everywhere else: 10 – 20 business days

For embroidered apparels and ugly sweater

US: 7 – 10 business days

Canada: 10 – 15 business days

Everywhere else: 15 – 20 business days

You may need to pick the package up at the post office if delivery was unsuccessful (the post office couldn’t find your house, no one was home, etc)

Packages are shipped with tracking. Check the tracking to see where it is. If it hasn’t updated or is updating unusually slowly, contact us for help through email or contact the courier directly with your package number. US orders are usually shipped through USPS, international orders through ASCENDIA.

Order is missing 3 weeks after shipment: call your local post office directly and ask them with the package number. Package number can be found in your shipping update email or order page. Check spam/promotions inbox to find.

If your local post office does not have record of the package, please email us ([email protected]), we will file an inquiry for the post office to track the package down since the package is registered.

If the package is at your local post office, you may need to schedule another delivery yourself with the post office or pick it up.

If the package is at your local post office, you may need to schedule another delivery yourself with the post office or pick it up.

Check shipping times above to see if the delivery is on track. If not please contact the courier first with your package number (USPS for US orders, ASCENDIA or DHL for most international orders), you will see the courier for your order on the tracking page.

Processing time is the time it takes for your order to be processed, made, and packed, it does not include the time it takes for your order to be shipped to you. All processing and shipping times are included in the product description.

Processing time is 3 – 5 business days

Processing time may increase if we have a higher than usual amount of orders, and the most updated processing time will be shown in the announcement bar, at the top of the site.

Sizes offered vary from product to product due to stock options, please refer to a particular product itself. Size charts are always included in the product descriptions.

Usually, we offer S through 2XL for most items, and up to 5XL for certain items. If your size is not offered for an item you would like to purchase, please email us at [email protected] and we’ll try our best to help!

Currently we do not accept any returns or exchanges in the case of buyer’s remorse, wrong size/item ordered. If you would like to cancel or change your order, please do so within 3 hours of your purchase by emailing us at [email protected] or direct message to instagram @purpulpop.

Please understand that we try out best to process your order as fast as possible which means that after the specified 3 hours, your order is finalised and might already be in production. Each shirt is printed to order, and production is usually finished within hours. In that case, we will be unable to change or cancel your order.

For more information, please visit https://purpulpop.com/privacy-policy/